|
How-To Use the Online Store
Ordering products or Internet Time
online for the first time can be a traumatic experience. These instructions
will guide you through the process.
Ordering for
the First Time
Filling in
Your Customer Details
Completing
the Order
Ordering for the first
time:
You need to find
the store first. A link to the store exists on the opening page of The
Friendly Giant web site. To get to it, click on the 'E-Store' link
the first page. Why not do it now while you are reading this. Open up another
browser, Go to File, New, Browser or Window. You can also enter http://www.giant.net.au/giantstore/
The first page you
see is where you need to make your first choice. Who are you purchasing
your Internet Time through? We'll say that we're ordering time for The
Friendly Giant. Click on the link 'Order Internet Time for The Friendly
Giant', then you will be asked to select which amount of time you wish
to order. If you need to renew your membership you can also do this here.
So select the amount you wish to purchase. A Shopping Cart will be displayed
with the item you selected in it. If that is all you wish to purchase,
click
'Go to Order Form'.
It is now time to
choose your payment option and then, when prompted, enter your e-Mail address
carefully
Top
Filling in your customer
details:
If it is your first time using
our online store you need to enter your personal details, otherwise these
should be already filled in for you and you can make any changes where
necessary.
Please note that any box marked
with an asterix (*) is COMPULSORY.
Top
Completing the Order:
An Invoice detailing your order
appears at the foot of the Customer Details form. Please check the details
you have entered and if these and products ordered are correct, click "Process
Order"
When you place the order, you
will receive an email confirmation which also gives you the Order Number
for future reference. Once you receive this you are finished!
If you have any trouble
send mail to: support@giant.net.au |