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Free Connection Support
As we do not bill it is our goal, aswell as yours
to keep you connected. To that end we offer:
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Unlimited Email Support
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Our email address support@giant.net.au
goes to all staff members to allow us to best help you with whatever problems
you're having. |
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Business Hours Phone Support
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Phone support during business hours. Note: Email
is prefered as it allows us to get everyones ideas collated and saves you
the cost of a phone call!. |
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Free Connection Trouble-shooting
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If you are having any problems with your connection
it is our priority to get your connection fixed. Whether it be trouble-shooting
remotely via the phone or getting you to bring your machine in to us, we
will get it fixed as quickly as possible. |
Free Computer Support
We provide you with a 2-year Return-To-Base Hardware
warranty on your new computer system.
This means that if any hardware component of your
new computer system fails within 2 years after you bought it it is covered
by our warranty and will be replaced or repaired, free of charge.
If you have any trouble
send mail to: support@giant.net.au |
